1. CONSENT AND SCOPE

This Privacy Policy describes how Koba Supplies Co. (a division of Adele-Rae Florists LTD.) collects, uses, and discloses your personal information when you visit or make a purchase from our website. By using our services, you agree to the terms outlined in this policy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone. Additionally, as you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

3. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to communicate with you and screen our orders for potential risk or fraud.

4. DATA SECURITY

We value your trust in providing us with your Personal Information; thus, we are striving to use commercially acceptable means of protecting it. All payment information is processed through secure, PCI-compliant gateways.

5. YOUR RIGHTS

If you are a Canadian resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@kobasupplies.ca or by mail at 4714 Hastings St, Burnaby, BC V5C 2K7, Canada.